A recent customer reported that their Macbook, though only a few years old, was starting to run slow and had some programs installed that they could not remove. Although, historically, the Mac has been better at not getting virus infections, malware infestations and nuisance adware type programs, that has changed recently. OSX is completely capable of getting infected either by a virus, malware, proxy redirect or just about any other issue a PC user would face.
In this case, it was only a program called MacKeeper. MacKeeper was installed intentionally but because a nuisance with pop-ups and constant alerts slowing down the computer and interrupting normal use. The user was unable to uninstall it and remove it from the computer. We were able shut down the program and get all signs of it removed along with a couple of other unnecessary programs.
While working on the laptop we let the user know that only a small amount of RAM was installed and that was a major source of their slowdown. We upgraded their ram to 8GB from 2GB and the laptop was working better than ever and had plenty of RAM to ensure that several programs and browser tabs running at the same time wouldn’t slow it down, any more.
If your Mac is being slowed down by unwanted programs that start up when you boot or you would just like it to be cleaned up give us a call. While we do the clean-up and optimization we can check the hardware to see if anything can be upgraded or needs to be replaced to make it run, even better.