750+
endpoints we manage for about 50 local businesses
Arden
our office on Airport Road, minutes from I-26
50+ yrs
combined experience across six techs
24/7
security monitoring on every computer we manage
Everything your business runs on, handled by one local team
We work with businesses, not home users, with or without an IT person on staff.
Managed IT and help desk
Monitoring, updates and real people on the phone, at a predictable monthly price.
Cybersecurity
Layered protection: email hardening, DNS filtering, SentinelOne with 24/7 monitoring, and staff training.
Backup and recovery
Computer and Microsoft 365 backups that alert us the moment one fails.
Microsoft 365 and email
Setup, migrations and locked-down accounts, so email works and stays yours.
Networking, cabling and cameras
UniFi networks, low-voltage cabling, point-to-point links and security cameras with no per-camera fees.
Business phones (VoIP)
Intermedia phone systems with desk phones, mobile and desktop apps, texting and call recording, set up and supported by us.
Switching IT providers? That's our job, not yours.
We work with your current provider, collect the passwords and documentation, and move everything over. Your team keeps working.
Your tech pod: the same people every time
No ticket lottery. Your business gets a pod: a named primary tech and a secondary who back each other up. They learn how you work, so you never explain your setup twice, and you're never bounced around to whoever is free.
One strict rule: no talking down. You know your work better than we do.
Month to month. Your pod, by name.
No long-term contract. If we ever stop earning your business, you can leave at the end of any month, and we'll hand everything over cleanly. We'd rather earn your business every month.
- 01Kickoff. We walk your office and learn how you work.
- 02Protect. Monitoring, backups and security tools go on every machine.
- 03Secure. We lock down email, accounts and the network.
- 04Document and train. Your setup gets written down, and your staff learn to spot scams.
- 05Go live. One number to call, and techs who already know you.
The people who pick up the phone
AaronOwner
MarlanaOwner
JosephTechnician
CodyTechnician
BrandonTechnician
SeanTechnician
Built for local businesses like yours
- Dental practicesWe support about 11 practices around Asheville and know the imaging and practice software.
- Medical officesPatient data protected, with security built in from the start.
- Construction and tradesField crews, job sites and offices on one secure setup.
- NonprofitsDependable IT and security on a nonprofit budget.
- Hospitality and venuesGuest Wi-Fi, cameras and staff IT for venues and lodging.
- Retail and jewelersPoint of sale, cameras and a secure network for shops and showrooms.
What clients say
Read all 260+ reviewsAaron and his team of IT professionals are the best. Even though my business is located in Chattanooga TN, Asheville Computer Company is taking care of my IT needs remotely. …
We have a local small business and these guys took care of us! We are so appreciative of the excellent service they gave us. …
Best IT experience and professionalism ever. We operate our business every day of the year and Aaron and his team knew how to work around this and all other issues. …
Before you choose an IT company
Plain-English guides we wrote for business owners.
Common questions
Do you work with home users?
No. We work with businesses only. That focus is what lets your tech pod really know your setup.
Do I have to sign a long-term contract?
No. Managed IT is month to month. If we ever stop earning your business, you can leave at the end of any month and we hand everything over cleanly.
Will I always talk to the same techs?
Yes. Every business gets a tech pod: a named primary tech and a secondary who back each other up, so you are not bounced around to whoever is free.
Where do you provide on-site support?
On-site across Buncombe and Henderson counties from our office in Arden. For larger businesses we also travel farther, including Sylva and Jackson County. Remote support wherever your team works.
What are your hours?
Our office is open Monday to Friday, 8:00 to 5:30. Support for managed clients is available 24/7.
Do you sell and support business phone systems?
Yes. We set up and support VoIP phone systems for businesses, alongside your computers, network and Microsoft 365.
How much does managed IT cost?
A predictable monthly price per computer covers monitoring, security and backup, with support billed as you use it or rolled into one all-in rate. Our pricing page explains how it works, and the free IT Health Check gives you a real number for your business.
Where we work
On-site across Buncombe and Henderson counties from our office in Arden. For larger businesses we also travel farther, including Sylva and Jackson County. Remote support wherever your team works.